The word selling is not a common part of the vocabulary for my clients. I work with professionals who perform services such as physicians and attorneys. I work with small businesses that perform services such as realtors, movers, heating and cooling companies. None of these clients have a product they can package in a box and ship. None of them thought they were sales people…until they started working with me.
Selling is nothing more than influencing people to make a decision that they believe will improve their personal or professional life.
Most people have the image of a salesperson as the scoundrel who will do whatever it takes to make the sale whether it will help or even harm the customer. Integrity selling, on the other hand, demonstrates that you genuinely care about the decision your customers or clients make and that the decision is in their best interest.
Interestingly, many professionals and small business owners understand the concept of marketing and often pour much of their resources into various marketing approaches. Great, that is a start but it is also an absolute waste of money unless you ask for the sale. You need to close the deal.
One of the biggest hurdles you may face is overcoming your own sales resistance. Once you realize that what you offer brings value to your clients or customers, making the sale will seem more natural to you. Here are a few tips that will help you reach your comfort level:
- Write a short script for the close.
- Practice out loud what you will say.
- Role play the sale with a friend.
- Write down what you hope to achieve.
- Visualize the end result.
Think about it. If you believe that what you have to offer brings value to your clients and customers, it would be a shame if you did not give your clients the opportunity to choose. Mind you, they may not purchase your service, but you did give them the chance.
To your success in business and in life.
Ruthan
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